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  1. Mount Snow
  2. On the Mountain
  3. General Information

General Information

  • To reinstate a pulled pass, who do I contact for safety school?
  • If my clothing has been damaged by the grease on a lift, do you offer cleaning services? If so, how do I access the service?
  • Can we access the resort before it opens?
  • Do you provide over-night ski storage?
  • Do you offer an early bird "First-Tracks" Program?
  • Where can I get my skis or board tuned?
  • I forgot my boots. Where can I rent additional gear?
  • Where should I return my rentals?
  • Can I get a parking pass?
  • What time do lifts close?
  • Where are the ticket window locations?
  • How can I get in contact with the Lost and Found?
  • Do you offer church services at the resort?
  • What events are happening this winter?
  • What are the hours of operation for the retail locations?
  • Do you have a magic carpet available for beginners and where is it located?
  • How would I request donations for a non-profit resort from a local resort?
  • Are lockers cash or card operated?
  • Are there self-service tuning tools that are available?
  • Can I open the lockers multiple times throughout the day?
  • What are the size of the lockers?
  • If my clothing has been damaged by the grease on a lift, do you offer cleaning services? If so, how do I access the service?
  • Is there is any secure on-site storage for bikes?
  • Where is Apple Pay accepted at the resort?
  • Is the gondola wheelchair accessible?
  • Is there any Wi-Fi available for guest use? If so, where?
  • Do you allow snowskates? Do you allow snowbikes/skibikes?
  • Do you offer luggage storage?
  • Are there grills available for guest use?
Mount Snow